OUR PROCESS

QUALIFIED & EXPERIENCED INSTALLATIONS

We’ve set our standards high to ensure we meet your expectations and we are in no doubt that you will be delighted with the products and services we supply. To see our full process start to finish please read below.

ENQUIRE

Please feel free to contact us using any of the methods on our contact us page. We ask for as much information as possible regarding any requirements you have. We don’t expect to be given precise details and measurements at this stage, but by giving us rough sizes will be a great help.

We cover the entire UK so it is also important to know where in the country the installation will be carried out.  If you can send any images of your desired location this will also assist with our quote.
CONTACT US

ESTIMATE

Once we have reviewed your enquiry we will put together our recommendations and proposal with our initial guide prices for your consideration. If we need further information from you or to clarify anything then we will be in touch.

Based on the information provided and using our experience our estimate will take into account certain assumptions such as suitable access, typical designs, installation methods and working times.

It is important to note that any price given at this stage will be an estimated price which will be subject to a site survey to determine exact requirements and dimensions. However, we are reasonably accurate with our estimates and unless there is something out of the ordinary we are usually within 5-10%.

SITE VISIT 

If our estimate is within budget, then we will arrange a site visit to meet with you and see the site.

During the meeting we will discuss the project in detail and carry out a survey of the site from the ground. It is important that a person with knowledge of your requirements is available during the site visit to answer any questions.

Shortly after our site visit we will submit a formal and accurate quote. This quote is valid for 60 days and will be based on the exact requirements and dimensions gathered from our site visit.

Our site visits are free of charge and with no obligations. However, we do expect a level of courtesy and ask that we are kept informed with any progress of the enquiry. 

ORDER

If you are happy with the quote and want to proceed then just let us know. We need an official instruction or purchase order which must make reference to our quotation and price. We are unable to accept orders by phone.

Once we are in receipt of your official instruction we will process you order. We will confirm back to you that we have received your order and put forward our target date for the installation.

Off site preparation and planning will commence and any manufactured items will be put into production. Once we have a definite date when your order will be ready we will be in touch to arrange and agree a suitable commencement date and period for the installation.

INSTALLATION

We make every effort to accommodate your situation and will work with you, and if necessary other trades, to ensure a smooth operation.

On the agreed date, we arrive on site to carry out the installation. Our installers will discuss the plans with you and keep you updated as the project progresses.

At the end of the installation our installers demonstrate all equipment installed and advise of any routine maintenance. We will also want to make sure you are totally happy before we leave.

For further information, advice & pricing of sports equipment and installations just give us a call or email.

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